Need To Return Your Item?
Not loving the look? No problem! You can return any item for a refund within 14 days of receiving it.
All that we ask is that items are in their original condition with tags intact.
Please allow up to 7 working days for us to process your return and refund.
Your bank may take 3-5 working days to show the refund in your account.
Please inform us within 7 days if there is a problem with your order.
How Do I Return An Item?
Easy! Just give us a quick call to discuss your return, or email use using the contact form on our contact page.
If you have a printed copy of your invoice, please include this with any return items. Also please enclose a note with your return including your order number and name.
Please return your items to:
277 THE LONG SHOOT
Please be careful when trying on your garments. We cannot refund items that are marked with tans, makeup or creams.
All postage costs are non-refundable.
If there is an issue with your order or your goods, please let our Customer Service team know as soon as possible!
PLEASE NOTE – Our postage costs are based on a shipping weight of 1kg. If a shipment weighs considerably more than this, we may request extra postage. We recommend you obtain and keep a copy of your proof of postage when returning items to us.