X

Need To Return Your Item?

Not loving the look? No problem! You can return any item for a refund within 14 days of receiving it.

All that we ask is that items are in their original condition with tags intact.

Please allow up to 7 working days for us to process your return and refund.

Your bank may take 3-5 working days to show the refund in your account.

Please inform us within 7 days if there is a problem with your order.

How Do I Return An Item?

Easy! Just give us a quick call to discuss your return, or email use using the contact form on our contact page.

If you have a printed copy of your invoice, please include this with any return items. Also please enclose a note with your return including your order number and name.

Please return your items to:

LILY-MAE BOUTIQUE
277 THE LONG SHOOT
NUNEATON
CV11 6JH

Please be careful when trying on your garments. We cannot refund items that are marked with tans, makeup or creams.

All postage costs are non-refundable.

If there is an issue with your order or your goods, please let our Customer Service team know as soon as possible!

PLEASE NOTE – Our postage costs are based on a shipping weight of 1kg. If a shipment weighs considerably more than this, we may request extra postage. We recommend you obtain and keep a copy of your proof of postage when returning items to us.