PRIVACY POLICY

Last Updated: 29-09-2025

This Privacy Policy describes how Lilymae (“Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal data when you visit our website, use our services, or make a purchase (collectively, the “Services”). “You” and “your” refer to you as the user of the Services, whether you are a customer, a site visitor, or another individual whose data we process under this policy.

Please read this policy carefully.

Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the updated version on the Site, update the “Last Updated” date, and take any other steps required by law.

How We Collect and Use Personal Data

To provide the Services, we collect personal data from various sources depending on your interaction with us. We may use this information to communicate, fulfill orders, improve the Services, comply with legal obligations, enforce our terms, and protect rights.

Types of Personal Data We Collect

Data collected directly from you:

  • Contact information: name, address, phone number, email address

  • Order details: billing data, shipping details, payment confirmations

  • Account information: login, password, security questions

  • Customer service interactions

Failure to provide certain information may limit access to some features.

Data related to the use of the Services:

  • Technical information: IP address, browser type, device and connection data, on-site behavior

  • We use cookies and similar technologies to track usage

Data from third parties:

  • Information from service providers, partners, and payment operators (e.g., card data, billing addresses)

  • Tracking data from tools such as pixels, third-party libraries, SDKs, etc.

How We Use Personal Data

  • Providing products and services

  • Marketing and advertising

  • Security and fraud prevention

  • Communication and service improvement

Cookies

We use cookies to analyze site usage. More information can be found in your browser settings or in our Cookie Policy. You can also block cookies in your browser settings.

Sharing Personal Data

We may share personal data with:

  • Service providers acting on our behalf

  • Business and marketing partners

  • Affiliates

  • Legal and regulatory authorities, if required by law

We do not share sensitive data without your consent.

External Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy policies. We recommend reviewing their terms and policies.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from children. If you are a guardian of a child who has provided us with personal data, please contact us to have it removed.

Data Security and Retention

We take precautions to secure personal data, but no measures provide a 100% guarantee. Retention periods depend on legal, account, and operational requirements.

Your Rights

Depending on your country, you may have the right to:

  • Access your data

  • Request deletion

  • Correct your data

  • Opt out of data sharing for advertising purposes

  • Restrict processing

  • Withdraw consent

  • File a complaint

To exercise these rights, please contact us.

Complaints

If you have complaints regarding data processing, please contact us. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

International Users

If we transfer data outside your country, we rely on standard contractual clauses or equivalent data protection mechanisms, unless the transfer is to a country that ensures an adequate level of protection.

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us.