TERMS OF SERVICE

Last Updated: 29-09-2025

OVERVIEW

This website is operated by Lilymae. Throughout the site, the terms “we,” “us,” and “our” refer to Lilymae. Lilymae offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses or any code of a destructive nature.
A breach of any of the Terms will result in immediate termination of the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The content is provided for general information only and should not be relied upon for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online. These may have limited quantities and are subject to return according to our Return Policy.
We reserve the right to limit sales to any person or region.
All descriptions of products and prices are subject to change at any time without notice.
We do not warrant that the quality of any products will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order.
You agree to provide current, complete, and accurate purchase and account information.
For more details, please review our Return Policy.

SECTION 7 – EXTERNAL LINKS

We are not responsible for the content of third-party websites or for any purchases made through them.

SECTION 8 – CUSTOMS, IMPORT DUTIES, AND VAT

8.1
All goods offered and sold through this website are shipped under Delivered Duty Unpaid (DDU) terms, in accordance with Incoterms 2000. This means that the customer bears sole responsibility for all costs and liabilities associated with importing goods into the destination country.

8.2
The customer is responsible for:
(a) paying customs duties, VAT, GST, and any other applicable taxes and fees at the place of import;
(b) covering customs clearance charges, including brokerage, inspection, or handling fees imposed by customs authorities, postal operators, or courier companies;
(c) ensuring compliance with local laws, product regulations, restrictions, and certification requirements in the delivery country.

8.3
The seller (“Merchant”) is not the importer of record for any order. Title and risk for the goods transfer to the customer upon shipment. The Merchant shall not be liable for delays, seizures, refusals, or penalties resulting from the customer’s failure to comply with import regulations or settle applicable fees.

8.4
The Merchant provides necessary commercial documentation for international shipments (including pro forma or commercial invoices, product descriptions, and declared values, as applicable). However, the Merchant does not guarantee that documentation or goods will meet the specific regulatory or technical requirements of the destination country. The customer is solely responsible for verifying whether goods can be imported, are restricted, or require special permits or licenses.

8.5
The customer agrees to indemnify and hold the Merchant harmless from any financial consequences, claims, penalties, or fees imposed by customs authorities or third parties resulting from the customer’s failure to comply with applicable import regulations.

8.6
Customers are strongly advised to contact their local customs office or consult the relevant import guidelines before placing an order to avoid unexpected costs, delays, or refusals at the border.

SECTION 9 – USER COMMENTS AND FEEDBACK

By submitting comments or suggestions, you agree that we may use them in any way we see fit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – PROHIBITED USES

You may not use the site for any unlawful purpose, including but not limited to:

• Sending spam, viruses, or engaging in hacking activities

• Violating intellectual property rights

• Providing false information

We reserve the right to restrict access for violations.

SECTION 12 – LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free operation of the Services. Use is at your own risk.

SECTION 13 – GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by the laws of the Netherlands.

SECTION 14 – CHANGES TO THE TERMS

The most current version of the Terms is available on this page. Continued use of the website constitutes acceptance of any changes.

SECTION 15 – CONTACT

Questions about the Terms of Service should be sent to: info@lilymaeboutique.com

Contact
For questions regarding our Privacy Policy or if you wish to exercise your rights, please contact us: info@lilymaeboutique.com